Kora answers your customers in Chinese (Traditional or Simplified) or English — 24/7 — based on your own business data. One line of code, no new headcount.
24/7 replies ✦Traditional Chinese · Simplified Chinese · English ✦RAG knowledge base ✦Live in 10 minutes ✦One line of code ✦24/7 replies ✦Traditional Chinese · Simplified Chinese · English ✦RAG knowledge base ✦Live in 10 minutes ✦One line of code ✦
Your Customers Have Questions.Who's Answering?
Running a business in Hong Kong means enquiries do not wait for office hours. A missed message at 9pm is a lost sale by 9am. Hiring another CS agent to cover the gap costs HK$15,000+ a month — more than most SMEs can afford.
After Hours
Your team clocked out at 6. Your customers didn't.
Inconsistent Answers
Different staff, different answers about the same product. Customers notice.
Scaling Costs
One extra CS hire ≈ HK$15,000/month. For 500 enquiries, it does not make sense.
Meet Kora —AI That Actually Knows Your Business
Kora is not a scripted chatbot. Upload your product info, FAQs, policies, and price list — Kora's RAG engine reads everything and answers customer questions naturally, in the language they asked in. No "Sorry, I don't understand." Just real answers from your real business data.
Kora knows what it doesn't know. When a question falls outside your knowledge base, Kora says so honestly and shares your contact details (email or phone) so the customer can follow up with your team.
Trained on your documents, not generic AI guesses
Detects Chinese (Traditional / Simplified) and English automatically
Honest when it doesn't know — never hallucinates
Seamless Integration, Instant Setup
Kora embeds on any website with a single <script> tag — WordPress, Shopify, Wix, or custom HTML sites. No developer required, setup in under 10 minutes.
We support all major website platforms. If you can edit a template or paste code, you can install Kora. Our team is also available to help with integration support.
Start Free TrialComing Soon
Kora embeds on HTML · WordPress · Shopify · Wix — and any site where you can paste a <script> tag. One line of code. Ten minutes. Done.
(01) Features
Everything You Need.Nothing You Don't.
RAG Intelligence
Answers from your real business data, not generic AI.
Chinese + English
Traditional Chinese, Simplified Chinese, English — auto-detected per customer.
Instant Replies
Answers in seconds. Your customers don't wait.
Analytics Dashboard
See what customers ask most. Spot gaps in your info.
Your Data Stays Yours
Isolated per tenant. Never used to train other AI models.
Fully Branded
Your logo, your colours, your welcome message.
Coming soon — Voice support via Vios. Your customers will be able to speak to Kora, not just type.
24/7
Always on
3langs
Trad. Chinese · Simp. Chinese · English
10min
To go live
1line of code
To embed anywhere
(03) Pricing
Simple, Transparent Pricing
All plans include Chinese (Traditional & Simplified) + English, custom branding, and a 14-day free trial.
Kora is an AI-powered customer service agent that embeds into your website with a single line of code. It uses Retrieval-Augmented Generation (RAG) to answer customer questions based on your own uploaded documents — in Chinese (Traditional or Simplified) or English.
+How does Kora learn about my business?
Upload your company documents — product details, FAQs, policies, price lists — to the Kora dashboard. We process everything into a vector knowledge base. When a customer asks a question, Kora retrieves the most relevant information and generates a natural, accurate answer.
+Do I need a developer to install Kora?
No. Kora works with a single <script> tag. Most users install it in under 10 minutes. If you can edit a WordPress theme or paste code into a Shopify template, you can install Kora.
+Is my data safe? Will you use it to train your AI?
Your uploaded data is isolated to your account. We do not use your data to train generic AI models. We do not share it with third parties. Data is encrypted in transit and at rest.
+What languages does Kora support?
Chinese (Traditional and Simplified) and English. Kora detects the customer's language automatically from the first message and responds accordingly. Text chat only for now — voice is on our roadmap via Vios.
